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Take a look at the reviews on this page to see what past visitors have had to say about their experience working with us. We are confident the reviews will serve as an endorsement of everything we have to offer our visitors at Gwatney Mazda of Germantown. If you have recently paid us a visit, get in touch with our team to let us know how we did. We are always happy to listen to feedback or comments and answer any questions.

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6 Reviews
5 out of 5 stars
Showing 4-star reviews / Show all reviews
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LMak 20 Aug 2014
I contacted numerous dealers in my search for a used Subaru; dealers in Oklahoma, Missouri, Arkansas, and Tennessee. After contacting Mazda of Germantown first by E-mail and then by phone, I finally found a responsive sales person, Carlton Watson. He actually followed through with return calls and E...-mails. You would think that any sales person would do that, but my experience with a LOT of dealers proved just the opposite. My overall experience with Mazda of Germantown was less than 5 star, but that had nothing to do with Carlton. There was a delay in processing the paperwork for registration in Arkansas. Carlton is very personable and someone who genuinely cares about his customer. I would strongly recommend him to anyone in the market for a vehicle. Show more
4 rate
Happy with my car. 31 Jul 2014
Carlton Watson knows what customer service means. He displayed patience and consideration of my needs during the buying process. I never felt like he was just trying to sell me a car. I am a very satisfied customer because Carlton was so courteous and helpful. Promotion code pc12312011
4 rate
Dean & Caitrin 17 May 2014
Carlton Watson made my daughters first car buying experience pleasant and enjoyable. He reviewed the features of the vehicles that we were evaluating and then provided us space and time to discuss what in the end she wanted. There was zero pressure applied. David Brown and the team at Mazda of Germa...ntown are to be commended. We have two "3's" in the family and I would purchase another Mazda at Gwatney when the time comes. Show more
4 rate
Michael A. 12 Jun 2013
Mr. Carlton Watson was a wonderful Salesman and was very attentive to all our needs. It was just a long process for signing the paperwork, etc.
4 rate
mstaylor 06 May 2013
I went to Mazda of Germantown to purchase a used car. My salesman, Carlton was absolutely phenomenal throughout the entire process. He has really went up and beyond the title of "salesman". After purchsasing my car, I have still relied on Carlton in regards to assisting in scheduling maintenance/rep...airs, license tag procurement and so much more. He is definitely a wonderful asset to the dealership and has made the entire used car purchase experience a true joy!! Show more
4 rate
animal lover 13 Jul 2012
After spending most of the day wasting our time at other dealerships, our last stop was Mazda of Germantown. We had done a lot of research online and had a pretty good idea what we wanted to buy. We singled out the car we had our eye on, and our salesperson Reggie was very helpful in answering the q...uestions we had about the vehicle. We told him what our budget would allow us to spend and were pleased when we were able to meet that goal. It took a little longer than we had hoped to get the yes we were looking for with the financing, but overall it was a very pleasant experience. Show more
4 rate
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